Frequently Asked Questions:

Q. What are your hours of operation?

we are open 24 hours a day, 7 days a week.

Q. Are the prices on the website in U.S dollars?

Yes, all prices found on are in U.S. dollars.

Q. Why do some drugs have different names in india

Some medications are marketed under a different name inindia . These brand or trade names are decided by the manufacturers. The medications will have the same active ingredients, but they may look slightly different in shape, color or size.

Q. How much is shipping?

20$ shipping on every order.

Q. What if I need to return my order?

If you are not fully satisfied with your purchase from 24hoursdrugs.com simply return the product and we will give you a 100% refund for unopened medications, including the shipping cost.

Ordering Medication

Q. How do I order?

log on select and order

Q. Do I need to send in my original prescription?

Once you have placed your order either by phone or online you are required to mail in your original prescription to us at inquires@rediffmail.com

* Note: This address is ONLY for original prescriptions. Product returns will not be accepted at this address.

Q. Is there a limit on how much I can buy?

no

Q. Can I buy controlled substances from Canada?

No. We do not ship or sell any narcotics or controlled substances.

Q. Are all drugs available in india

yes.

Q. Are all drugs less expensive

yes

Q. I am an existing customer and refilling my prescription medication. Do I need to send you my prescription again?

No.

Q. How long will it take to get my order?

Once your order is processed delivery can take up between 8-12 business days.

Q. How soon can I re-order my medication?

We suggest that you re-order your medications(s) when you have approximately 4-5 weeks remaining. This ensures that you receive your order in plenty of time prior to running out.

Q. How long are my refills good for?

You will have as many refills as your doctor has authorized you to have on the prescription that you fax in to us. Due to government regulations, the maximum your doctor can authorize is a one year supply. Refills will expire one year from the date the prescription was written.

Q. Is a prescription required to order prescription medications?

Yes. We require a valid U.S prescription for all prescription medications but in some cases we may consider